Returns & Refunds
Return & Refund Policy
At Global Toner Depot, customer satisfaction is important to us. We strive to provide genuine OEM toner products and reliable customer service with every order.
Return Eligibility
We accept returns within 14 days of delivery for eligible items that are:
• Unopened
• Unused
• In original packaging and condition
Products that have been opened, used, damaged by the customer, or returned without original packaging may not qualify for a refund.
Refund Process
Once the returned item is received and inspected, approved refunds will be issued to the original payment method. Please allow several business days for the refund to appear depending on your payment provider.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact our support team as soon as possible so we can assist you promptly.
Return Shipping
Customers may be responsible for return shipping costs unless the return is due to an incorrect or defective item.
Contact Us
For any return or refund questions, please contact: